Returns & Exchanges
PLEASE CHECK YOUR ORDER IMMEDIATELY UPON DELIVERY. IF YOU BELIEVE YOU HAVE RECEIVED DEFECTIVE OR WRONG MERCHANDISE, YOU MUST CONTACT US VIA EMAIL WITHIN THE NEXT 3 DAYS UPON DELIVERY DATE; OTHERWISE TITLE CHASER WILL NOT BE RESPONSIBLE FOR DEFECTIVE, WRONG OR MISSING MERCHANDISE.
ALL MERCHANDISE RETURNS MUST BE UNWORN, UNWASHED, AND STILL HAVE THE ORIGINAL TAGS ATTACHED. WE ARE HAPPY TO ISSUE YOU A REFUND IN THE FORM OF A TITLE CHASER E-GIFT CARD FOR USE ON A FUTURE PURCHASE.
ITEMS RETURNED WITH MAKEUP, DEODORANT, PERFUME, OR SIMILAR PRODUCT STAINS WILL BE SHIPPED BACK TO YOU AND ARE SUBJECT TO ADDITIONAL SHIPPING COSTS.
DEFECTIVE ITEMS MUST BE REPORTED WITHIN 3 DAYS OF RECEIPT. IF NOT REPORTED, WE WILL NOT ISSUE CREDIT. IF YOU BELIEVE YOU HAVE RECEIVED AN INCORRECT ITEM, PLEASE CONTACT US WITHIN 24 HOURS OF RECEIVING YOUR PACKAGE.
PLEASE NOTE THAT ORIGINAL SHIPPING FEES ARE NON-REFUNDABLE AND RETURN SHIPPING COSTS ARE THE CUSTOMER’S RESPONSIBILITY UNLESS FOUND DEFECTIVE OR WRONG.
WE WILL GLADLY ACCEPT YOUR RETURN FOR A STORE CREDIT OR EXCHANGE WITHIN 3 DAYS ALONG WITH THIS RETURN FORM. PAST 3 DAYS SALES ARE FINAL.
TITLE CHASER RESERVES THE RIGHT TO ISSUE REFUNDS.